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Privacy Policy

Rochon Garden
Effective Date: April 2025​

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1. What Information We Collect

When you interact with us—whether online or in person—we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Mailing address (for billing or delivery purposes)

  • Communication preferences related to CSA shares, produce, or event participation
     

2. How We Use Your Information

We use your personal information to:

  • Send updates about CSA shares, farmers markets, events, and promotions

  • Share reminders (such as for CSA pick-ups)

  • Process payments or subscriptions

  • Respond to your questions or concerns

  • Improve our customer experience
     

We do not sell or share your personal information with third-party marketers. Even if you consent, your information will not be sold or shared with third parties.
 

3. Text Message Consent

You can opt-in to receive text messages any time by texting the word 'Join' to: (613) 212-0044

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If you provide your phone number and choose to opt in, you may receive occasional text messages from us regarding:

  • CSA pick-up reminders

  • Weather-related changes

  • Farm events or urgent updates
     

Standard message and data rates may apply. You can opt out at any time by replying “STOP”, or by contacting us directly.
 

Messages will be sent periodically based on events and updates. If you're a CSA member, texts will be sent if your share has not been claimed by 6:30 pm on your pick up day (this time varies for the Montfort and Parkdale pick-up locations.)
 

4. Email Communication

When you sign up for our email list or CSA program, you may receive occasional newsletters from Rochon Garden. These emails may include:

  • What’s in season

  • CSA openings and reminders

  • Special farm or market events

You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.
 

5. How We Protect Your Information

We take appropriate security steps to protect your personal information from unauthorized access or misuse. Your data is only accessible to team members who need it to serve you.
 

6. Accessing or Deleting Your Information

At any time, you may contact us to:

  • Request access to your personal data

  • Update your information

  • Ask for your information to be deleted

To make a request, contact us at:
📧 info@rochongarden.ca
📍 Rochon Garden, 1101 Yorks Corners Road, Edwards, ON  K0A 1V0
 

7. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our services or legal obligations. The most recent version will always be posted here on our website.

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